Snapchat has become a favorite social media app among teenagers for its exclusive features. Millions of people use it to edit photos/videos with funny stickers, filters and lenses, send snaps to friends, live video chatting and more. In short, it’s a fun way to share the moments with its endless entertainment.
But, in spite of all these uniqueness, there’re some issues many users often experience. Tap to load problem on Snapchat is a common one that seems to be everlasting.
When this problem arises, the app is stuck loading the snap and a black screen shows up with the message “tap to load“. The screen stays for a long and users are forced to download the snaps manually, which is very annoying. Multiple reasons can cause this issue, including poor internet connection and an overloaded app cache.
Fortunately, there’re a handful of ways to fix the tap to load problem on Snapchat quickly.
Why Does the Snapchat ‘Tap to Load’ error occur?
Snapchat has an auto-download feature, which allows it to download snaps automatically on your device after being uploaded by friends. So, you can just click the snaps to view them.
However, the Snapchat tap to load error prevents the auto-downloading of snaps and forces you to click the load button to manually download them.
This problem on Snapchat is pretty common for Android users and can be triggered by the following reasons:
- Network problems where you have a very slow or unstable internet connection. Sometimes, you may also get a Snapchat failed to send error due to a poor internet while trying to send snaps.
- Cache problems, which means the app has been overloaded with the cache.
- Wrong settings in Snapchat.
- Incorrect app installation.
- Data saver is on.
Since it’s not easy to determine the root cause, you’re advised to try out the below troubleshooting methods to solve Snapchat’s tap to load.
Methods to Fix Snapchat ‘Tap to Load’ Problem
Here’re the different quickest methods to fix the ‘tap to load’ problem on Snapchat. Make sure to follow them step-by-step.
1. Reboot Phone
A common but effective solution for most Snapchat glitches is to simply reboot your phone. If Snapchat doesn’t load properly, it can lead to the tap to load glitch on Snapchat. So, turning off the phone and rebooting it helps the app to reload correctly.
So, press and hold the power button on Android for a few seconds and tap on Reboot or Restart. Then relaunch the app and it should resolve the problem.
2. Turn off Snapchat Optimization
The Optimization feature on Android devices is enabled by default. It puts the selected apps to sleep and helps save battery and free memory space for the OS to perform smoothly. In case Snapchat is showing tap to load, it’s possible battery Optimization is on for the app. So, turning it off can help you with fixing.
In order to turn off Optimization on Snapchat, navigate to Settings> Apps> Snapchat> Battery Optimization and tap Don’t Optimize. It has proven to solve the tap to load error on Snapchat for many users.
3. Disable Data Saver
Snapchat has its in-built data saver mode which upon activating may restrict the app’s data usage. It can result in the Snapchat Tap to Load error. For this kind of trouble, disable data saver to load snaps automatically.
- Open Snapchat.
- Tap the gear icon on the Profile screen to open Settings.
- Find and select Data Saver.
- Uncheck the box for Data Saver.
4. Clear App Cache
To optimize the app’s performance, Snapchat saves the cache files on the phone like any other apps. But the cache can get corrupted for many reasons.
When it happens, problems like “Tap to Load” arises. Thankfully, clearing the cache for Snapchat removes the corrupted files and can fix the problem. This is literally an easy solution that can make a significant effect.
To clear the cache on Android,
- Open your phone’s Settings.
- Go to App Manager/Apps and select Snapchat.
- Tap Internal Storage> Clear Cache.
- Now, open your Snapchat and check the snaps without loading issues.
You can also try to empty trash on Android to free up memory space and speed up any process.
5. Turn Off Battery Saver
An obvious reason Snapchat shows a “tap to load” error is that the battery saver mode is enabled on your Android device. You need to turn it off to check if the Snapchat issue gets fixed.
Steps to turn off battery saver on Android:
- Open Settings on the device.
- Tap Battery.
- Select Battery Saver.
- Enable the option Turn off when charged. Or, you can look for the “Turn on now” option and disable it.
6. Check Your Network Connection
If your Snapchat has problems loading snaps, you can try this method. It’s a quick fix but often you ignore it. You need to check for the network connection that if it’s strong or not.
You can do it by opening any site on your browser and checking if the content loads properly. If yes, that means the internet is working fine. But if your internet keeps dropping, you need to troubleshoot it by yourself. Or, you can switch between ethernet and WiFi to check if your ethernet is slower than WiFi and fix it accordingly.
7. Reinstall Snapchat
If the above methods don’t work well and you’re still getting the “Tap to Load” message, consider reinstalling Snapchat. Your app’s core files can get corrupted or some viruses on the phone casuing the error or Snapchat keeps crashing for some reason. Therefore, reinstallation will remove the old problematic files and start the app freshly.
First, uninstall the app from your Android by holding the app’s icon and then select Uninstall. Once you’re done, go to the Google Play Store, search for Snapchat and install it.
This should fix the Snapchat stuck at tap to load screen.
That covers everything about the topic. Hope this information helped you in solving your issue. If you find this post relevant, do share it with others. Thanks for reading!