How to Fix “Sorry, Something Went Wrong Creating Your Account” On Instagram?

As of 2022, Instagram has more than 2 billion monthly active users. With some of its cool features like Instagram stories, reels and camera filters, the social media platform is capable of attracting more users every day.

However, like any other technical thing, Instagram is not free from errors. When attempting to sign up for Instagram, many users have reported receiving an error message “Sorry, something went wrong creating your account on Instagram.”

There can be different reasons for you to get this error on Instagram. However, there are ways to fix this frustrating error– here you will find some simple solutions to the problem. So without further ado, let’s check them out.


Why Does Instagram Say “Sorry, Something Went Wrong Creating Your Account on Instagram”?

When trying to create an account on Instagram, if you constantly receive the message “Sorry, something went wrong creating your account. Please try again soon”, then the following can be the possible reasons:

  • There is an issue with your internet connectivity.
  • Instagram itself is experiencing technical complications.
  • Instagram servers are down for maintenance.
  • Your account’s activities have been disabled by Instagram.
  • Instagram app is having any bugs or glitches.
  • Your device is not compatible with the Instagram app.
  • Other technical reasons.

Apart from this error, you can also experience similar errors like “We’re sorry but something went wrong on Instagram” and “Instagram says something wrong when trying to post.”

Now that you know the potential reasons for the issue, let’s check and try the solutions to fix the issue.

How to Fix “Sorry, Something Went Wrong Creating Your Account” Error On Instagram?

Here are the fixes that you can try to solve the problem. Keep in mind that you don’t have to try all the methods altogether— try them one by one and check which one works for you.

1. Signup through the Official Website

People who are getting “Something went wrong, please try again” while signing up on Instagram, they can sign up through the official Instagram website rather than the mobile app.

In the event that there are any issues with the mobile app’s registration process, new users can always sign up through the website. You can sign up for Instagram with either your phone number, email address, or Facebook account.

2. Close and Reopen Instagram

If Instagram is giving you difficulties, a reset could be the answer. Any problems, such as a bug in the app’s system, can be resolved by simply restarting the app. If still you’re facing the same problem, it could be an issue with your device or the app itself.

3. Use Another Device

If you’re having trouble signing up for Instagram, it could be due to a problem with your device. Try signing up from a different phone. Using another device should resolve the issue if it was caused by your end.

4. Try Different Credentials 

If you’re still getting the error message, it’s possible that the email address or password you entered is already in use, is too weak, or doesn’t match other conditions for creating a new account. Please try establishing a new account with different credentials if you’re still having problems. Changing your login details (email address and password) may solve your login problems.

5. Restart Your Device

Restarting your device is a very common fixes for a variety of problems while using computer or phone. Therefore, turn off your device and turn it on again after a while. It fixes bugs, internet connection issues and speeds up performance of your device and helps to create a new Instagram account without inconvenience.

6. Clear Instagram Cache

Stored cache files of Instagram can cause why you are not able to sign up for Instagram. In such cases, it is necessary to clear the Instagram cache and try again. Keep in mind that when you clear the cache, your data or documents saved on your device will not be affected or removed.

Here’s how you can clear the Instagram cache on your iOS and Android device:

iOS Device

You can just uninstall the Instagram app and all the data related to Instagram will be deleted. Download and reinstall the Instagram app again from the App Store to check whether the problem is fixed.

Android Device

Open Settings on your phone and go to Apps> Instagram> Storage> Clear Cache.

7. Update Instagram

Using an outdated version of an app can cause such issues on Instagram, in that case, it will be wise to download the latest version and then try again. All you need is to open the Google Play Store or the App Store and search for Instagram to download the recent update.

The updated version of the app will come with new features that improve your app’s performance. It even remove bugs to make the app work perfectly on your device.

8. Reinstall Instagram

You can delete or uninstall the Instagram app from your phone and download the latest version and install it. In case the older version of the Instagram app had any bugs, they will be fixed when you install the updated version.

9. Use A VPN

Numerous countries have explicitly banned users from accessing social media. If you’re connected to a network that imposes restrictions on such content, you may not be able to access social networking sites even if you’re physically located in a nation that doesn’t censor the Internet.

A virtual private network (VPN) can hide your true location, allowing you to sign up for Instagram anonymously. So, you can try to open an Instagram account with a good VPN.

10. Check Internet Connectivity

An unstable or poor internet connection can prevent you from successfully creating an Instagram account. Therefore, if your internet keeps dropping, try joining again after you’ve established a stable internet connection. Here are a few things to try if you’re having network issues:

  • Reset/restart your router.
  • Switch from WiFi to cellular data or vice versa.
  • Change DNS settings.
  • Set the right date and time on your device.
  • Check whether the internet cable is connected properly.
  • If possible change the cable port on your router.

11. Check Whether Instagram Server is Down

Another thing you need to do is to check whether the Instagram server is down for scheduled maintenance or any other reason. Instagram’s servers encounter downtime on occasion, which affects some users at a time but is extremely unusual. If Instagram goes down, you can see if it’s just you or everyone across the world by using any server down detector available on the internet or looking it up on Twitter. 

You can find user complaints about Instagram problems and the Instagram support forums on both. Since Instagram does not have a dedicated Instagram support Twitter account, you should exercise caution when disclosing any personal information to Instagram profiles on the social media platform. If the official Instagram account has made any recent, relevant status updates on Twitter, you can find them there.

In case you find the Instagram server is down, then there’s nothing you can do to create your Instagram account at that time. However, you can wait for the Instagram server to work again to sign up for your new account.

12. Contact Customer Support

If you run into any issues with the Instagram app, you can reach out to Instagram’s dedicated customer care team. Instagram’s customer service is straightforward to get in touch with. To establish a new account successfully, just follow the on-screen prompts they give you. Telling them what you’ve already done to fix the issue will help them give you better advice. By doing this, you won’t be asked to repeat your efforts.

Bottom Lines

Not only the young generation but also businesses heavily rely on social media platforms for advertising their products and services. Creating an account is the first step toward gaining access to these privileges. Don’t let the error message “Sorry, something went wrong creating your account” discourage you while trying to create an account.

Try the solutions mentioned in this article, and if none of them works contact their customer support team to get further assistance. Also, if you find Instagram has disabled your account, then check our guide on How to Recover a Disabled Instagram Account to restore your account.